New Articles

  1. How to fix the formatting issues on the information documents?

    Information Documents formatting can be inconsistent for a few reasons, such as when the information was copied from an external source document and pasted to the rich text editor .  We suggest clearing or resetting the formatting using the icon b...
  2. Can inconsistency ratio be measured for multiple participants or groups?

    Every measure of inconsistency is for one participant and one cluster of judgments.  Inconsistency cannot  be summed across multiple participants or clusters. The inconsistency ratio is useful for finding instances where the participant may not ha...
  3. How to fix/prevent broken images on the information documents?

    Images can be added to the information documents. If the image does not show up, you have what's called a broken image. A broken image looks like this:  Chrome and Microsoft Edge: Firefox: Internet Explorer: Image can be added to infor...
  4. When I average participant priorities, why does it not agree with overall priorities?

    Comparion computes the eigenvector of the judgments (not the priorities) across the selected participants to calculate combined priorities. There is no native spreadsheet function to do this -- this is what Comparion does.   For the combined prio...
  5. Do you have basic troubleshooting techniques?

    Here are common troubleshooting techniques that often help. Try a hard refresh.  Browsers store cached versions of web pages to speed up your experience.  However, sometimes this causes you to view an older version of a site or application.  If...